FAQ
Q1: What is the difference between Mowrator S1 2WD and Mowrator S1 4WD?
The primary lies in their slope handling capabilities: the 4WD can handle slopes up to 75% (37 degrees), and upgrade to Wide Wheels for the Mowrator S1 4WD, and it can handle slopes up to 80% (38°). The 2WD can handle slopes up to 45% (24 degrees).
Additionally, the adjustable cutting height range also differs: the 4WD's range is from 3.8 to 10.9 cm, while the 2WD's range is from 4.5 to 11.6 cm. With the selection of Mowrator's LowCut Blade, the 4WD's cutting height can go as low as 2.8 cm, and the 2WD's cutting height can go as low as 3.5 cm.
Q2: How long does the battery last, and what is the maximum mowing area it can cover?
The Mowrator S1 RC Lawn Mower's battery comes in two specifications: 56V 18Ah lithium iron phosphate and 56V 12Ah lithium iron phosphate. The cycle life is 1500 times, which is three times the industry average.
The 18Ah battery can run for up to 2 hours and 15 minutes, covering an area of approximately 4500 m², and it takes about 90 minutes to fully charge with a 600W charger.
The 12 Ah battery can run for up to 1 hour and 30 minutes, covering an area of approximately 3000 m², and it takes about 70 minutes to fully charge with a 600W charger.
Please note: The choice of blades (standard blades, high lift blades, self-sharpening high lift blades), grass height, the height of grass left after mowing, and whether the lawn has slopes or unevenness will greatly affect the battery's running time.
For the 18Ah battery:
- With standard blades, the maximum running time for our battery is between 0.6 to 3.2 hours.
- For regularly maintained lawns, the running time is generally between 2 to 3.2 hours.
- For lawns that are not regularly maintained, the running time is between 1.5 to 2 hours.
- For lawns that are left unattended for a long time with tall grass, the running time is between 0.6 to 1.5 hours.
Q3: What is the safety performance of the Mowrator S1 RC Lawn Mower?
The Mowrator S1 RC Lawn Mower has been designed with safety in mind, ensuring the safety of everyone and everything around it. It is equipped with 4 ultrasonic sensors to avoid collisions, as well as a front bumper for an additional layer of protection. It also has sensors that slow down and safely stop the machine and blades in case of tilting or rolling over.
Q4: Is it controlled only by a remote control, and how far can the control distance reach?
Yes, the Mowrator S1 RC Lawn Mower is controlled by a remote control. However, for large areas, one-touch straight line and one-touch turning functions can be activated, with a remote signal coverage of up to 400 meters (approximately 1300 feet). Considering safety and visual range, a control distance of 100 meters (approximately 300 feet) is sufficient (the control distance can be extended later by adjusting the remote control distance settings as needed).
Q5: Can people with limited mobility use it?
Yes, the Mowrator S1 RC Lawn Mower itself is not only controlled by remote control, making it easy for people with limited mobility to mow, but we also have a series of functions to help people with limited mobility use our lawn mower robot. This includes the ability to adjust settings to enter one-handed operation mode, allowing the machine to be controlled forward and turn with a single joystick using one hand.
Q6: What are the advantages of the Mowrator S1 Lawn Mower compared to the gasoline version?
- Powered by a battery, it does not produce exhaust emissions, making it more environmentally friendly.
- Using LiFePO4 batteries reduces the hassle of frequently replacing batteries. There is no need to change oil, spark plugs, or other parts, resulting in lower maintenance costs.
- The Mowrator S1 4WD can handle slopes up to 75% (37 degrees), suitable for complex and steep terrain.
- The electric lawn mower operates at a lower noise level, with a maximum noise level of around 63 decibels, providing a more comfortable mowing experience, especially in residential areas. Gasoline lawn mowers typically exceed 100 decibels in noise.
- It is more labor-saving, safe to use on slopes, and more efficient than gasoline lawn mowers.
Q7: What are the advantages of the Mowrator S1 RC Lawn Mower compared to the push version?
- It has an automatic obstacle avoidance function, using front and side ultrasonic sensors to detect obstacles, people, and pets, and stopping movement and blade rotation when approaching, increasing the safety of use.
- Operated by a remote control, there is no need to personally push the lawn mower to work.
- The Mowrator S1 4WD can easily handle slopes up to 75%, without the effort of pushing up the mountain and avoiding accidental dangers, while push lawn mowers are usually difficult or unable to operate on steep terrain, without the effort of pushing up the mountain and avoiding accidental dangers.
Q8: What are the advantages of the mechanical design of the Mowrator S1 RC Lawn Mower compared to smart lawn mowers?
- Supports three-in-one mowing modes: bagging, mulching, and rear discharge, suitable for different mowing needs.
- Simple and intuitive operation, it is an easy-to-use tool with stronger universality (elderly people can operate).
- The design is sturdy and durable, capable of working in harsh environments, such as arid areas, helping to reduce the risk of fires.
- It can accurately mow irregularly shaped areas in the lawn, places with obstacles (such as curbs), or parts that require special trimming, avoiding omissions or over-trimming. The climbing ability is stronger than that of smart lawn mowers, which mainly rely on preset programs and sensors to work, and their ability to cope with complex terrain or special circumstances is relatively weak.
- The structure of the Mowrator lawn mower is relatively simple, and the maintenance cost is relatively low. Routine maintenance mainly includes blade replacement and machine cleaning, which is simple to operate and can be completed by the user themselves, saving on maintenance costs. If high-tech parts of the automatic lawn mower fail, the repair costs may be quite expensive and require professional technicians for repair.
- The mowing effect is more flat and clean, it can use suction to pull up the grass and cut more neatly with a long straight blade; it can deal with thick grass/weeds;
- Long-lasting power, high work efficiency, can reach 700~1000 square meters per hour. The general smart lawn mower is 200~400 square meters per hour;
- Convenient for deployment in different places. Smart lawn mowers are generally used for fixed venues.
Q9: Can Mowrator S1 4WD and 2WD models share accessories sold on the official website?
Yes, various types of blades, wide tires, 18Ah and 12Ah batteries, and other accessories sold on the official website are compatible with both models.
Please note that the number of standard tires for two-wheel and four-wheel models is different. Two-wheel models only need to buy one pair of wide tires, while four-wheel models need to buy two pairs of wide tires.
Q10: Is the Mowrator S1 lawn mower charger plug compatible with my region?
Currently, the Mowrator S1 lawn mower charger plugs come in US, EU, UK, and AU standards. If your country is not compatible, please contact customer service to obtain a converter plug.
Q11: What are the mowing modes provided by Mowrator S1 lawn mower, and does it include mulching?
Of course, Mowrator S1 lawn mower offers three mowing modes: Mulching, Bagging, and Discharge. You can choose the mowing mode according to the condition of your lawn. Below are the specific scenarios for the three modes:
(Mulching)
Mulching mode refers to the lawn mower cutting the grass leaves into very fine fragments during mowing, which then directly fall on the lawn as a natural fertilizer and moisture-retaining layer. This mode is suitable for users who want to keep their lawn moist and healthy while reducing lawn maintenance work.
(Bagging):
Bagging mode allows the lawn mower to collect the cut grass leaves while mowing. The grass leaves are collected into a rear collection bag, which makes it easy to manage and dispose of the cut grass. This mode is suitable for users who need to regularly clean the lawn or do not want grass clippings scattered on the lawn.
(Discharge):
Discharge mode refers to the lawn mower discharging the grass leaves from the rear side during mowing, instead of collecting or covering. This mode is suitable for users who need to quickly clean up large areas of lawn or need to quickly clean up grass clippings before engaging in other activities (such as sports or entertainment) on the lawn.
Q12: How to choose blades
High Lift Blade:
Suitable for situations where enhanced grass clipping pickup is needed, especially in wet conditions. The high lift blade is designed to provide excellent suction, effectively picking up grass clippings.
Suitable for wet grass conditions, ensuring the lawn is clean and tidy with minimal effort.
If you need, please click on this link: High Lift Mowing Blade - 3 Pcs
Self-Sharpening Blade:
Reduces maintenance: The self-sharpening function minimizes the need for frequent sharpening of the blade.
Improves lawn health: Always sharp blades ensure clean cuts and promote healthier grass growth.
If you need, please click on this link: Self-Sharpening Mowing Blade - 3 Pcs
LowCut Blade:
If you specifically need lower cutting or lower cutting height for certain types of grass, the low cut blade will be the best choice. It is designed to provide consistent and lower cutting without affecting performance.
If you need, please click on this link: Mowrator S1 LowCut Blades - Blades - 3 Pcs
Self-Sharpening High Lift Blade:
Combines the features of self-sharpening and high lift blades, providing continuous high performance and excellent grass clipping management.
If you need, please click on this link: Mowrator S1 Self-Sharpening High Lift Mowing Blade - 3 Pcs
Q13: Under what circumstances should wide wheels be purchased?
Steep slopes:
For lawn mowers that need to work on steep slopes, wide wheels provide better traction and stability, reducing the risk of slipping.
Soft soil or muddy ground:
On soft soil or muddy ground, wide wheels can disperse the weight of the machine, reducing the possibility of sinking into the ground and improving mobility.
Uneven or rocky ground:
Wide wheels can better resist side forces, reducing the inclination and sway of the vehicle, and improving stability and handling performance when driving on uneven or rocky ground.
High-speed travel:
For lawn mowers that need to move quickly over large areas of lawn, wide wheels provide better high-speed stability, reducing vibration and improving work efficiency.
If you need, please click on this link: 2 Pairs of Wide Wheels
Q1: Shipping Countries
Australia, New Zealand
If you are located outside of these countries/regions and would like to know more about shipping, please feel free to contact our support team at support@mowrator.com. We are happy to help you.
Q2: How much is the shipping fee? How can I track my order?
Shipping fees will vary by country/region and will be calculated on the checkout page.
Please note that the shipping fee for New Zealand is AUD 700.
After your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress and location of your package during transportation.
Q3: Can I change my delivery address after payment?
After payment, you can contact our customer support team at support@mowrator.com for assistance with address changes.
Please note that there is no charge for address changes before the order is shipped. However, address changes after the order has been shipped will incur a AUD 100 address correction fee.
Therefore, please ensure that all delivery information provided when placing the order is accurate.
Q1: What is Mowrator's warranty and repair service?
- Mowrator Main unit/remote control/battery: 2-year warranty. The warranty period takes effect on the day the goods are received (the warranty period is determined by the machine SN number and logistics tracking number).
- Consumables damaged upon receipt or damaged within 15 days of normal use, and not damaged by human action or improper operation, can be exchanged within 15 days.
- Consumables: cutting blades/bumper/high-elastic solid tire/elastic parts (assist spring, pull spring)/collection rack/other decorative parts.
- More information: Warranty
Q2: What is Mowrator's return policy?
- You can return the goods without reason within 30 days after receiving the goods. Please keep the original packaging and pack the machine to its original size (to avoid additional fees for overweight). A AUD 300 fee will be charged. For details, please refer to the official website's return policy link: Return and Refund Policy
- Please confirm the return address with customer service, contact: support@mowrator.com
- Order Cancellation Policy
Can I change or cancel my order after placing it?
We accept order cancellations before the product is shipped or produced.
Q1: How can I pay for my order?
A: The following payment methods are available:
- Credit Card
- PayPal
- Afterpay
- Zip