Shipping Policy

Thank you for visiting and shopping at au.mowrator.com.

Shipping Costs

Dedicated to transparency and convenience, we have integrated a shipping cost calculator at checkout. This tool offers accurate shipping fee estimates before finalizing your purchase.

If you require assistance, our support team is consistently available to address any inquiries or concerns you may have.

Taxes and Duties

We cover the costs of taxes and duties.

Tracking

Once your order ships, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress and location of your package during transit.

If your tracking information has not been updated within 10 business days, please contact support@mowrator.com.

Shipping Information

Please ensure that all shipping information provided is accurate. We will not be liable for any losses, such as missing parcels, package damage, delays, or other issues arising from inaccurate shipping details provided by customers.

If you have any special shipping requirements or need to make changes to your order, please contact our customer support team at australia@mowrator.com

/ (02) 5605 1789 before placing your order.

Address Correction Fee

Address modifications before order shipping will not incur any fees.
Address modifications after shipping will incur a $100 address correction fee.

Returns and Exchanges:

- We accept returns and exchanges within 30 days of delivery for unworn, unwashed, and undamaged items. Please keep the original package.
- For more information on our returns and exchanges policy, please visit Return and Refund Policy.

Please note that this shipping policy is subject to change without notice. For the most up-to-date information, please refer to our website.